BIG BAZAAR
Security

This to inform you that few of private security companies has so much of authority that they are surpassing the law

and order. I met with an incident while shopping at BIg Bazaar at MG Road Trivandrum. The security guards behaved

indecently and rudly with me and my wife.

We suffer too much due to there security breakings. The incident as happens that day- we have purchased one dress for

our kid but at the billing counter they forget to remove the security alarm tag and it passes with us out of the

gate.while reaching home we found that security tags is not removed and we can not remove it at home without

damaging the dress, what we thought that we will take that dress next time. NOW the stories is the dress is inside my

wife purse and we have entered inside big bazaar.while going out the security alarm started beeping due to security

tag with that dress.within a min all the security staff gather around me and my wife and they started shouting on

us. we dont know malyalam and they were not able to understand hindi/english. They didnt asked for my ID card, as I

was carrying at that time my office id card forcefully they have searched my wife purse and they have taken me to

the basement, I was trying to explain everything but they were not ready to listen. I have sent my wife to home alone

for bringing the bill. I have stayed there in the big bazaar in the basement like a theif for one hour.

After getting the bill and verifying then only they freed us.

sir they have no rights to retain someone like this. My grievance with the Consumer affair law enforcing authority to

please take appropriate action and dont give so much of authority to any private security firms.

Company: BIG BAZAAR
Country: India

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