BIG BAZAAR
Irresponsible managers

I was a regular customer of Big Bazaar, Vadapalani, Chennai till i had a shocking incident there. I forgot to take my bag from the trial room, but i returned after 5 mins and the salesgirl gave my bag. To my shock, my purse was not there. When i asked her, she said she hadn't opened the bag to see what was inside. We went to the manager and requested him to please do something about it. I had almost 5000 rupees, my debit and credit cards, my daughter's small gold bangle and my voter ID card. There are dozens of staff in big bazaar, they could've helped me by checking the bags of customers who were leaving the shopping complex atleast for the next half an hour. I pleaded with them for the same for almost an hour. The manager called up the salesgirl who returned my bag and asked her on what basis she gave the bag to me without confirming that the bag was actually mine! We were actually devastated by their indifference. When we asked them to please check with CCTV cameras, they replied they haven't installed it in their shop. Such a reputed and big shopping complex doesn't have CCTV is something to be ashamed of. Even small supermarkets have them installed nowadays. I had no other option than to get out of that irresponsible shopping mall utterly disappointed.

Company: BIG BAZAAR
Country: India
State: Tamil Nadu
City: Chennai

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