BIG BAZAAR
Misleading Gift Vouchers

Big bazaar has a tie up with SBI cards, wherein on accumulation of certain points, they offer coupons for purchase in their clothe shoppe. The instructions behind the coupon very clearly mention that "any garment can be puchased upwards of Rs50". However the rude staff at Big Bazaar Phoenix Mills Mumbai did not allow us to apply more than Rs50 per garment. Thus effectively nullyfing the benefits of the voucher even though nothing is mentioned as such behing it in terms and conditions. Also, they refused to give us in writing that they are refusing to honour the coupons. Very sad that a company of such stature is doing this and stooping to such levels with its long standing customers.

Company: BIG BAZAAR
Country: India

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