BIG BAZAAR ( Furniture)
VERY BAD SERVICE, NO DELIVERY OF PRODUCT SINCE 22 days. POOR CUSTOMER SUPPORT TEAM, POOR SUPPORT SYSTEMS

I Booked a COT in BIG BAZAAR VASHI vide Bill dt T19/22316 dt 15th November Product code : 205000000205463 for Rs 4999/-. Today is Dec 8th and there is no sign of it.

On purchase they promised delivery in weeks time. When I called them on 29th Nov they said they will get back. Later I get a call and ws told that on 3rd Dec (wed) it will delivered positively. On 3rd Dec I reached home at 7PM and while on the way called them to check if they are delivering, they ask me of I got a call from Bhiwandi! How the heck I know if they have called me from Bhiwandi or Bhatinda!!! They don’t have the practice of identifying. On 3rd Dec, I spent at least 90 mins talking to several people and I said I want the product today, there is enough delay and unkept promises. They couldn’t even tell me if the material has been taken from Bhiwandi to be delivered.

Finally the same guy calls me and has the guts to say” we don’t know when it will be delivered from bhiwandi, but before delivery they will call you. Hopefully it will in a couple of days” This person is Mr Purshottam supposed be customer support for Furbniture. I simply lost my cool….because what I cant stand is the open loop case is still left in! I asked him if it will be delivered in this year at all as you have no clue when it will be delivered.

And today is 8th and no one wither from Bhiwandi or Bhatinda have called me.

Regards

DHANANJAYA

Dj1707@gmail.com

919820018011.

Company: BIG BAZAAR ( Furniture)
Country: India

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