Big bazaar- home solutions
Complaint regarding furniture purchase_surat_swapnil singh

Hi,

i have bought some furniture, from big bazzar surat, piplod surat. billing date is 03/12. with advance receipt no. 2068000074. having cashier id jigneshp, first i have faced delivery problem and after i complaint, furniture which was not fresh (which was keep in your show room) has been delivered to me as confirmed with your big bazzar employee Mr. Ajit. I didn't booked any complaint about that as i was aware that no one will listen to me.

In next 2 months i started facing problem with furniture's, problem's like furniture was not properly installed all the furniture is loosely installed. Bed which i have purchased making noice while we sit, get up even when we move on it. Bed is having lots of cracked on it. I have asked your branch for replacement of the furniture 3-4 months back but nothing has happened one guy has been sent to my residence and he approched my place at 9 PM night and said we can give services at this time only u can not give us the timings when we have to come, i said ok pls check the furniture and get it done. He check the furniture and said (KYA BAKWAS FURNITURE AAPNE KHARIDLIYA SIR) i will translate the same in English to you what your person has said to me (WHAT KIND OF RUBBISH FURNITURE U HAVE PURCHASED SIR). even then he said i have to send someone else to repair this furniture as i am not able to go so.

Even i have contacted to ur customer service department at piplod road big bazaar branch but nothing has happened.

Please do the needful for the same.

Company: Big bazaar- home solutions
Country: India

  <     >