Big Bazar Koryo / Washing Machine
Washing Machine not woeking

I have purchased a Koryo washing machine from Big Bazar, Sahara Mall, Gurgaon two months back. After bringing home we found the drain of this machine does not work. I was promised good home service by Big Bazar therefore I lodged a complaint, no 105263 dated 30th Oct also several follow up by my personal visit to the shop. Nothing happened no one turned up. As this machine is kept at my home useless. Again i visited shop, to my surprise without giving service they canceled my above complaint. When i insisted they created another complain no 111859 dated 30 November with a promise that within 48 hours someone will visit my house and solve problem but till date 7th of Dec no one called no one visited. Do we have any law to punish such cheaters. I don't know how i will get my money if they are not interested in customer service. If possible please help.

Company: Big Bazar Koryo / Washing Machine
Country: India

  <     >