Big Bazzar/Furniture
Worst Product and Customer Care

I got a cot from BigBazzar -T.Nagar branch, Chennai and within a month it get damaged. I complaint to concerned department in Bigbazzar and they responded nearly after a month. They informed me that the problem is due to initial fitment of the same and this will not get repeated. And again within a month the same problem occured and after repeated walking to the branch, still they have not responded. And if call them they will inform me that a person will come to my home within an hour but they will not and if call them to their Mobile number they will not pick up if its from my mobile or from my house number. But if call them from different Phone they will and if they hear my voice they will cut the call. I physically went to the Big bazzar and made a complaint about this to the customer care over there about the person Mr. Hari (Furniture section) and the great customer care people forwarded the complaint to same person to take action against him. How ingenious the custmer care!!!

Company: Big Bazzar/Furniture
Country: India

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