BIG TV
Ig tv stupbox is not working last 10 days

Dear Sir

My Problem is still not resolved this issue till date – 18/11

This is for your information.

Regards,

Manmeet Singh Sodhi

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From: CustomerCare@bigtv.co.in [mailto: CustomerCare@bigtv.co.in]

Sent: Monday, November 17 2:48 PM

To: Manmeet Sing Sodhi

Subject: Reference your mail

Dear Mr. Manmeet Sodhi,

In response to your mail regarding Set Top Box is not working. We would like to inform you that your complaint already been registered vide Service Request: 79947666. We are working on your issue and it would be resolved at the earliest.

We have also forwarded your details to the respective department for necessary action.

We are deeply apologizing for the inconvenience caused to you and regret for delay in reply.

In case you require any further details/clarifications, kindly contact us with your smart card (subscriber ID) and contact number through our website at www.bigtv.co.in or by calling Customer Care at 1-800-200-9001 (Toll Free)/30338888 (Chargeable) or email us at CustomerCare@bigtv.co.in.

Yours sincerely,

Faruk Ahmed

Customer Care

Reliance Big TV

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Big TV, which is confidential or privileged and is intended to be for the use of the individual or entity named above only.

"Manmeet Sing Sodhi"

11/15 01:59 PM

To

cc

Subject

FW: please solved the problem

Dear Sir

No reply this mail & not solved the problem till dated- 15/11, I am continue calling the customer care no please remove the setup box connection & release the my money

Thanking you

Regards,

Manmeet Sodhi

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From: Manmeet Sing Sodhi [mailto: manmeet@blkashyap.com]

Sent: Friday, November 14 10:55 AM

To: 'CustomerCare@bigtv.co.in'

Subject: RE: Reference your mail

Dear Sir

We regret to inform that, so many follow up till date our problem not solved. We request you to remove your connection in my premises and refund my money immediately.

We are not satisfied with your services.

Manmeet Singh Sodhi

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From: CustomerCare@bigtv.co.in [mailto: CustomerCare@bigtv.co.in]

Sent: Wednesday, November 12 11:30 PM

To: Manmeet Sing Sodhi

Subject: Reference your mail

Dear Sir,

In response to your mail regarding non response of STB, please note that your complaint has already been registered vide Service Request number 79947666. We are working on your issue and it would be resolved at the earliest.

We deeply apologize for the inconvenience caused to you. We look forward to assisting you again.

In case you require any further details/clarifications, kindly contact us with your smart card (subscriber ID) and contact number through our website at www.bigtv.co.in or by calling Customer Care at 1-800-200-9001 (Toll Free)/30338888 (Chargeable) or email us at CustomerCare@bigtv.co.in.

Yours sincerely,

Kallappa Ujjanage

Customer Care

Reliance Big TV

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Big TV, which is confidential or privileged and is intended to be for the use of the individual or entity named above only.

"Manmeet Sing Sodhi"

11/11 10:20 AM

To

cc

Subject

RE: Reference your mail

Dear Sir

As per your mail I have given the following detail.

Smart Card Number: - 200613202936

Contact Number: - 9845343413, 9880819010 Landline No- 080-26485601

Complete Address:- House No- 101, 1st Floor Building Name :- Trinity Enclave Arakere Villege Hulimavu Bannergatta Road Bangalore Pin Code-560076 Near ICICI Bank

Compliant No- 79947666

Purchase Bill for Set top Box Scan Copy See this attachment

So Please as early possible solve this problem other wise you please cancel the Set box system and refund my money back.

Regards,

Manmeet Singh Sodhi

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From: CustomerCare@bigtv.co.in [mailto: CustomerCare@bigtv.co.in]

Sent: Tuesday, November 11 10:01 AM

To: Manmeet Sing Sodhi

Subject: Reference your mail

Dear Sir,

In response to your mail regarding problem with the (STB) Set Top Box, we would like to inform you that we tried contacting you but were unable to reach.

However, in order to assist you we request you to mail us back with the following details:

1. Smart Card Number:

2. Contact Number:

3. Complete Address:

4. Complete details of your query/concern:

We would require the same to assist you better.

In case you require any further details/clarifications, kindly contact us with your smart card (subscriber ID) and contact number through our website at www.bigtv.co.in or by calling Customer Care at 1-800-200-9001 (Toll Free)/30338888 (Chargeable) or email us at CustomerCare@bigtv.co.in

Yours sincerely,

Hannure Famida

Customer Care

Reliance Big TV

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Big TV, which is confidential or privileged and is intended to be for the use of the individual or entity named above only.

"Manmeet Sing Sodhi"

11/10 11:24 AM

To

cc

Subject

complent for stepbox

Dear Sir

I am purchase the bigtv setup box offier rs.2190.00 dated on 06/11 this is activate & start

But Today dated 09/11 is setup box is off no light .power is on setup no start

Please Repair the Setup Box & Change

Regards,

WE BUILD YOUR WORLD

MANMEET SINGH SODHI

B.L.Kashyap & Sons Ltd,

F002 # 245 Eden Hall,

80 Ft Road, Defence Colony.

Indiranagar

Bangalore 560 038

Karnataka

India

Manmeet@blkashyap.com

tel:

tel2:

fax:

080 40301600

080 30742400

080 25201394

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