BIG TV
Service went down is 5 days of installation and not restored in 55 days

My name is " Narinder Singh Rana" and my BIG TV customer ID is "200652183654" I had bought BIG TV in beginning of Dec but by 24 of Dec the service stopped and I got a message of "No Signal" on the TV, I thought it to be a temporary glitch and waited for 2-3 days but when the issue did not get resolved I called up customer service and logged an complaint on 31 of Dec and was told that the compaint number is "84497531" I did not get any responce for that complaint after that i called up CC again on 13 Jan and they gave me a complaint no "85749444" but nobody came to repair the connection again on 17 Jan when I called they gave me a complaint no "86071961" this process has been going on for more than 45 days now. I between some one from BIG TV Engg. team would call me up, verify my address and say " We will come tomorrow to solve your problem" but nobody turned up.

I have listed below the dates and Complainants no. that i have collected from BIG TV.

Date complaint

31 December 84497531

13 jan 85749444

17 jan 86071961

19 jan 86289779

22 jan 86593227

22 jan 86594187

26 jan 87000846

29 jan 87045567

31 jan 87638692

Now i am planning to take this to the consumer court and make my best effort to get my account cancelled and get the refund and compensations for this harassment.

Please recommend all your friends, relatives, neighbors to stick with your conventional cable because thought it is of lower quality still you at least get to see it in case of DTH service you will only see dish on your roof but no signals in your TV

Company: BIG TV
Country: India

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