BIG TV
Big TV is India's worst digital TV

With out doubt the big TV is the worst digital TV service in India. I explain why?

Firstly It takes hours to get connected to Big Tv's call centre and the people there cant speak a proper english sentance. The toll free number they have provided cant be reached by an MTNL phone. I am not too sure that the call centre number which they say is toll free is really toll free (you cant trust any thing from Reliance they can tell most egregious lies)

If you tell them to start a pack they may start a pack which you never asked. I will tell my story I called to sart the NDTV news channel pack, but the fool started the NDTV imagine pack which I had not ask for. When I complained they said that once started pack cant be cancelled. I later told them to stop NDTV imagine they stopped NDTV news as well.

If for some reason you need to call there service engineer then only god can help you. I requested for Big TV service engineer on 21 Feb as there was a signal lost problem I was told that the problem would be solved within 48 hrs after two days I called they said we will do it soon when I called on third day I was amazed to hear that as per their record the service engineer visited my place and solved the problem. Naturally the engineer who was asigned the work made every one fool and reported that job is done whithout even bothering to check with customer. Today is 26 Feb. five days have passed since I first made complaint, no one has come let alone any one coming to solve the problem.

Company: BIG TV
Country: India

  <     >