BIG TV
Relocation Complaints

I am really frustrated with your service. I given complaint on relocation

from Mumbai to Bangalore. When I given complaint that time customer care people told me recharge of Rs750/- and I done recharge accordingly.

During customer care call executive told “Our engineers will come to your home and uninstall the Big tv and they will take the Dish and cable and also you no need carry the dish and cable, once you reach to Bangalore our engineers will come and install the dish and cable”.

Next day engineers came and uninstalled Big tv and taken back dish and cable.

Once I came to Bangalore I am calling frequently to customer care asking them to install the big tv.

One day I got call from service provider that to install Big tv and he is asking me Rs1200/- for dish and cable charges as he got mail from higher authority.

Again I called to customer care and asked “Do I need to pay Rs1200/- for dish and cable? ” and they told “No need to pay for dish and cable, our engineers will come to your home and install the dish and cable, I will take as complaint and make it high priority, This will be done within 48Hrs”

I don’t know how many 48Hrs over but nobody responding. Really I fed up with your service and Also I will not suggest any of my friends to go for Big tv.

I was not expected like this service from Big tv.

Company: BIG TV
Country: India

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