BIG TV
Fraud

Dear Sir/Madam,

i have recharged my BIG TV amount of 2316 for one year subscription on 12th August. My account was sucessfully updated. i want to Activated Starter 3 pack for one year. i was missed to update the information on BIG TV customer care on 12th, hence i was called customer care on 13th August and updated the One year pack subscription. customer care said that your account in not sufficient (they have detected the rent for one day), so updated the account and then call. i have recharged the account of Rs. 20 and called to customer care. they confirmed that our one year subscription has activated. now we have checked account and found no One year subscription has activated on our account. i have again called customer care but they are denying for call. This is big bluff which these companies are doing. please suggest what should we do?

what is the control of Goverment on these type of companies?

Please revert.

Thanks,

Gajendra

Gupta

Company: BIG TV
Country: India

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