BIG TV
No Installation even after 2 meeks after purchase

Hi,

I am writing this complaint about the so called "best service" this company claims to provide. This is about Reliance ADAG Group's BIG TV. Trust me, i did a blunder by buying this Big TV.

I purchased this TV on 9th september. I was promised that their technical team would come and install the same with in 72 hours. And, to my utter shock, no one has come yet. Its been more than 2 weeks now. Almost on a daily basis I call up their customer care number and argue with them, everytime they assure me that one of their technicians would come and fix the issue. But, till date no one has turned up. forget about installation no one has even bothered to call up and ask whether the installation was done or not.

Please people, do not think of going for this BIG tv even if they give it for free. When their product is new, they are provinding such service, just imagine the fate few months down the line.

Please beware of anything that has RELIANCE attached with its name tag, be it TV, stocks or for that matter anything.

I would give a rating of -5 (if it is allowed on a scale of 5) to their service.

Company: BIG TV
Country: India

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