Blackberry
No proper response from
- 07-28-2009
- 134
Reference: Connection # 91 98491 77777 in the name of Mr. PV Prasanna Reddy,
I had enquired from the Airtel outlet (Mr. Mohit) at Rajpur Road in Dehradun, Uttarakhand regarding blackberry handset and activation of the blackberry services on the above reffered connection.
They assured me about everything i had enquired about therefore i paid the money to the tune of Rs 21, 990/- in advance vide receipt no 9113 dtd 9-July.
After receiving the amount Mr. Mohit from the Airtel office stopped responding properly and inspite of my vigorous followup the handset was delivered to me after 15 days.
Now they are not responding over the activation of blackberry services. I had requested for Rs 899/- plan but have not received the services activation response.
I regretfully submit that the quality of services at the Dehradun Rajpur Road outlet does not match the big promises that Airtel makes.
I strongly suggest that some action must be taken on such workers in Airtle who are hired for customer services but fail to do the same and cause suffocation to the customers.
Manpreet Singh
Company: Blackberry
Country: India