Blue Dart
Shipment not delivered

Hi,

I want to inform one and all about the pathetic service rendered by Bluedart, the so called numero uno in the world in shipments.

Two shipments from HDFC Bank were sent to my residence address.

I was not informed prior to visit for any of my shipments or I doubt whether any visit was made or not as confirmed by my landlord.

When I call up the helpline, they tell me that shipment can be delivered after 11 am only which is not possible for me. Also they tell me that they can not and will not make any call for any shipment to the customer. Rather customer will have to do the followup.

I am extremely aghast by the way these people are operating.

There is no value given to customer's time and convenience even after collecting money from the shipper (They are not doing it for free/charity).

Regards

Parveen Grove

Company: Blue Dart
Country: India

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