Blue Dart
LATE DELIVERY

I have taken a very bitter experience by sending one Parcel from BLUE DART Courier service.

I booked a small envelope on 14.10.2009 at Blue Dart’s Patiala Office. The Patiala Office assured me to deliver the envelope by 16.10.2009. They had asked me to pay Rs. 230/-, the amount is 9 times higher than SPEED POST charges. The bill number was 12578483912.

Even after charging 9 times, the Parcel was NOT delivered to my son at the given address till 17 00 Hrs on 20.10.2009.

My son had to walk to the Mysore office of BLUE DART to take the delivery at 17 45 Hrs. on 20.10.2009.

Such poor service reflects badly on their claim to deliver the goods in time.

I shall never use BLUE DART Courier service in future and advice all my well wishers to keep away from this courier service.

Even after charging a whooping sum of Rs. 230/-, which is 9 times higher than the Speed-post charges, they delivered the parcel like an ordinary post.

Their transit Time finder also indicates the delivery date as 19.10.2009

Transit Time Finder of BLUE DART

Origin: PATIALA

Destination: MYSORE

Service: DOMESTIC PRIORITY

Pickup Date : 14-10 (dd-mm-yyyy)

Pickup Time : 06:30 PM

Delivery Date : 19-10 (dd-mm-yyyy)

They must therefore refund the amount charged i.e. Rs. 230/-

Yours

S K Sharma

Mobile 91 9779242602

# 7, Type 5, DMW railway Officers Colony, Patiala-147003

Company: Blue Dart
Country: India

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