Bluedart Express Ltd
Non delivery of courie

One Credit card was dispatched from Standard Chartered Bank, Chennai through Bluedart Courier, Aw Bill No. 43046192442.

On 03.10.09, I enquired from Customer service centre about the possible delivery date and time, I was informed that packet has been colelcted for delivery and will be delivered by 6pm. I was available at the address till 6.30 pm and even after that my house was not closed.

To my surpirse, I received one SMS on 04.10.09 at 10.38 pm which states that "We tried to deliver Shpt#43046192442 frm STANCHART. Select delivery TIMESLOT A [0900-1200] or B[1500-1800] MON-SAT; SMS D A or B to 56767 with date POST 24 HRS"

On 05.10.09 (around 10 am), I again contacted Customer Centre about this. I was informed that Mr. Praveen Kumar found my premises closed at 1445 hours (2.25pm) on 03.10.09. When I insisted that he has never reached at the address, I was asked to wait for him today as the packet has been collected by him. Till 1500 hours, the packet has not been delivered.

This is not the first time, that I am facing such kind of situation, Earlier, on two occasions, My premises were found closed by delivery staff of Bluedart Express. It is also surprising that there is no mention of their entry at prescribed date and time in the visitors register at the gate of society.

Company: Bluedart Express Ltd
Country: India

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