BMTC, Bangalore
Misbehaviour by conductors

Respected Sir,

I am staying in Bangalore for the past 4 months and regularly commute by BMTC buses however the experience has been horrible so far.

Today, i boarded Volvo-356 (Volvo2, ticket number00088726), near viswaraya college the conductor came to take fair and i asked him to give me ticket till 10th cross wilson garden. He said the bus wont stop there, i was surprised as for the past 4 months everyday, volvo stops there, this is the first time somebody said this. The conductor started abusing me in Kannada and asked me to get down at middle of the road. The bus driver also joined him and when i requested the conductor to speak in English or Hindi as i was unable to understand him. They started abusing me that they wont speak in Hindi or English as this is Karnataka, I quote " NO HINDI/ENGLISH, THIS IS KARNATAKA< ONLY KANNADA, GET DOWN".

My point is if the bus really doesnt stops there the he could have said politely but he abused me, he had no manners that he was talking to a lady.

The issue doesnt stops here as on 3/5, i boarded a bus 365 from 10th cross till Majestic, Bus number FA-409 and the there were men seating at ladies section and when i requested them to get up as so many ladies were standing, none of them were getting up and when i requested the conductor, he started abusing me in kannada rather than telling the men to get up. Isnt it his duty to make sure that the men dont come at ladies section?

Also, most of the conductors dont give change and they keep it with them and if you protest they abuse in kannada if they come to know that you are from outside.

I have been reading a lot of complaints but i think no action is taken againt them and thats why the conductors misbehave on a regular basis.. Kindly take some action atleast as BMTC keeps telling people to commute by bus.

I have even gone to Companits section near platform number but they didnt help me.

I am requesting to take some serious action...

Thanks & Regards

Arpita Pal

Company: BMTC, Bangalore
Country: India

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