BPC
Cheating by barclay
- 09-09-2009
- 144
Retail Banking & Cards (India), Barclays Bank PLC
Retail Banking Division, 601/603
Ceejay House, Shivsagar Estate,
Dr. Annie Besant road, Worli,
Mumbai-400018
Subject: Cancellation of fee for Barclay Priority Circle membership credit card
Reference: Card No. 4339 4812 5878 0457 and your letter dated 13/03
Dear Madam/Sir,
I am unable to understand that you are only checking your verbal record. But not going in chronological order to fulfill the commitments made by you verbally as well as written consent by Mr. Yogesh Sangle and Noreen Lobo Keswani vide your letter dated 13th March under reference forwarding the said card. In this letter Barclay said “The enclosed welcome booklet carries lavish vouchers from premium outlet.” But no such lavish vouchers are found enclosed with this letter. This particular aspect of agreed terms and conditions signed by Barclay Authorities has been fully ignored by you and only giving stress on verbal record where also this was told. As agreed, this verbally and written accepted terms and conditions needs to be fulfilled first. (i.e. prior to payment) Means priority wise and sequel Barclay failed to execute their own verbally and written agreed terms and conditions. This first failure of verbally and written agreed terms and conditions by Barclay creating doubts regarding further fulfilment of offers being informed to me. This fact was brought to your notice verbally as well as by email and letter but every time Barclay is denying which makes the customer (card holder) to refrain for making the payment. And till then Barclay is trying to make the customer defaulter. Hence the amount towards BPC membership which has been debited is not per your own agreed terms and conditions told by your associate and by Mr. Yogesh Sangle and Noreen Lobo Keswani vide letter dated 13th March explained above. And also as per the terms and conditions told vide letter dated19/03 despatched by you on 07/04 (purposeful delay, see the express courier sticker which is available with me and its xerox is sent to you by post), I have given my written consent by letter dated 13/04 which is within within 21 days from the date of despatch of letter of Yogesh Sangle and Aditya Gupta mentioning this terms and condition to cancel the said card membership. Every time this agreed fact told by Yogesh Sangle and Aditya Gupta is intentionally ignored by Barclay to look these facts number of times, just to hide error and mistake done by these satff of Barclay. Hence there is no need to keep my account for the said card for the want of payment as there is full default on your part.
(S.J. Ghule)
Card No. 4339 4812 5878 0457
Company: BPC
Country: India