B P C L, Demestic Gas
Second Cylende

Hi

I have bee subscribed to your domestic gas facility on 12/05 with Vishnahar Gas Service, Shop - 2, Poonam apt, Plot - 104, Sec - 2, Kopar Khairane, Navi Mumbai - 400 709. at the time of subscription it was told to me that second cylender will be awailable after six month from the date of subscription. We were comfortable with the condition and having faith to your promise we choose BPCL instead of HP.

Today I visited the said distributor and i got surprise when it was told me to come after another six month to one year.

I request them that i am staying with my two parents both above 75 years and a baby of 15 months and it is hard to adjust when first cylender get over and waiting period for replacement of 5-6 days.

Then they adviced me that you come on monday withRs. 2250/- instaed of Rs. 1750/- i.e. additional Rs. 500/- against whch they will provide me one Tava (Frying Pan.

I told them I already have Tava and I don't want new one. and then they reply that nothing doing if you have urgency you have to.

So the first question is that whether your have asked/ forced distributors for this scheme. and secondly if we buy tava then there is sufficient supply of gas otherwise there is shortage of the same in that case whether a person living in chawl can afford this scheme.

Please look to the matter because it is very serious as in future this may lead to exploitation of all customer. In future it is also possible that they ask to buy one Glass or Spoon at every monthly refill.

Please guide me what should I do

Please do not disclose my identity so that there won't be any harashment in Future.

Suresh Dama

98202 71486

Company: B P C L, Demestic Gas
Country: India

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