BPCL PETROL PUMP
Harrasment of custome

I went for refueling my car.it was a diesel car n i told the person. n there was even written diesel on the cap of the diesel cap from where we fill the fuel. but instead of that he filled up petrol n after that started harrasing me. he said sir its your fault. what would i do. then they called a labour who told he would empty the tank but charge me RS 300. I told the pump manager that why should i give this charge, . he told no sir you hav to give it. itold ok first u ask him to empty the tank. after that when i told that it was the fault of your staff, so he siad es sir so what can i do.it was a fault only. And when i told ki i wont give any money, you pay the labour charge, then he was like sir if you dont pay, we wont allow your car to go.

Being such an estemees comapny, if BPCL gives such a customer service and harras customers, then what sould i do.

i am from kolkata. n this incidnet happended in a BPCL petrol pump on SAturday 28.11.2009.

Company: BPCL PETROL PUMP
Country: India

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