Broadband
Not workin

Dear sirs,

I am customer on Rohni area with telephone number 27564757 of Combo. The same I am using for studies of my son who is preparing for IIT. Very sorry to say that on 9/7/09 i lodged the complaint under 6493. The broadband was not working. We were told that adopter was not working. Then a phone came three times just to check whether our complaint is rectified. We told them its not working. Then fourth time a call came to my wife asking her to come to office and take away an adopter.

With this they closed the complaint.

Again 9776/13.7.09 we lodged the complaint and they informed us that our complaint has been done away.

Again today in morning a call came from Mr. Tara Singh and he told us why you are complaining again n again when the complaint has been rectified. But matter of fact is that our complaint has never been rectified.

Again Is it good on part of a worker of MTNL to call a lady and ask her to come to office n collect adopter???

I request you to look into this matter and inform me what shall we do?

Because of this un attendance to the complaint already I have installed Airtel connection which is working perfectly well.

The same is to inform and to look into the matter.

Thanking you

Yours faithfully

Pawan Kumar Mittal

9210902327

Company: Broadband
Country: India

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