Broadband Connection
Internet not working since more then 1.5yrs

My Tata Indicom Broadband user id is: jain2@vsnl.net.

The broadband connection is not working since more then 1.5yrs and Tata indicom shamelessly sends me a renewal alert as my validity period is about to expire. I have already renewed by account account two times in the last year with just validity recharge coupons just to retain my email id.

However the internet connection is not yet working. The Tata indicom people have removed all cables from my premises and on complaining they just dont contact back. The just send a service confirmation email that the complaint has been resolved while there cable in not even existing in my office.

I have emailed numerous times to the nodal office, appellate authority and customer service at nodalofficer.west1@tatacommunications.com, appellate.authority@tatacommunications.com, customerservice@tatacommunications.com. They just assign a complait number and close it in couple of days shamlessly saying that the issue is resolved.

I have enetried to call the noday officer (previouls it was Madhavi Joshi and currently it it Mamat Jain) but they are never available. The fax number 67250812 is never answered. Pls note its not busy. It is never answered. Tata is trying to conserve paper becasue there is no point receiving complaints by Fax when they never want to solve it.

Below are just a few of the complain number if Tata is reading this complaint:

10602776

10597518

5528240

10454766

10385540

10086900 and...

I will need to scroll through a hundred more emails to list. If anyone is listening then I am ready to give 100 more complaint numbers. I am exxagerating. I will surely give 100 more complaint number. If any reporter is reading then pls contact me for a great story.

Company: Broadband Connection
Country: India

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