Broadband (MTNL)
Disconnection of broadband

I am facing problem with my disconnection of existing Broadband connection. I have applied for disconnect the same on 23rd Jan.09 .But the same has not yet been done inspite of my several visit to the nearest Sarita Vihar Sanchar Hat & moreover the charges are impounding everymonth without any use of the said broadband.

I have completely stopped using the broadband since Dec.2008.

I have visited many times & meet the concerned persons who gave me false promise of makign the disconenction very soon. But still the charges are added up to my telephone bills every month. I am fade-up with the services & will be very happy to disconnect totally the Phone no.

I am not going to pay the extra charges been added-up since Feb.09 for the Braodband connection. You are requested to see the matter & deduct the extra amount being added to my phone bill at the earliest.

The people sitting at Sarita Vihar Sanchar hat always takes the matter casually, for which consumers are suffering.

It is requested to disconnect my Broad band & deduct the amount added for the last months & send me the fresh revised bill only for my telephone.

A total amount of Rs.1700.00 has to be deducted from my telephone bill & then only I will continue to pay my telephone bill otherwise I will be very happy to disconnect my telephone no.

My Phone No:29943414

Consumer No:2083219644

Sincerely

P.R.Das

Jasola Vihar

New Delhi-110025

Company: Broadband (MTNL)
Country: India

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