Broadband services
Home broadband connection

Dear Sir. I am Roopa Ghosh from EC 4 in Salt Lake Kolkata 700064.Our land line number is 23371797.

I live abroad and was home for some time in December. I tried to set up a broadband connection at home.

They sent me a text message to say the connection has been activated. A man came to set up the phone line connections.

The line is in my mother's name and my user ID is mira_179720. The portal ID is mir57126122008 and password is password.

If you check the status you will find that the line is activated but there IS NO SERVICE.

Please help in every way possible. iIshould not have to pay for services NOT rendered.

I had VSNL before and they came and put in the modem and did everything required to get the BB going. The present people do not even let my son go and complain. His complaint was torn up in front of him.

I think that is not at all the right attitude to have towards someone asking for help in setting up a system.

I have complained before and my complaint number is QBBENW60115 .Dated Jan 9

Nothing happened there either.

Am I going to get a new complaint number now?

Roopa

Company: Broadband services
Country: India

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