BSES Rajdhani
Charging for burnt mete

I am Madhumita, my CRN no is 2620077751. My meter got burnt on10th of October at night. First I made a complain through phone then on 11th I went to the CRPF Najafgarh office to complain about my burnt meter. One of the output connection was burnt. I was told that I'll have to pay a nominal charge for that single connection.

I was called at MMG laboratory at Pushp Vihar, Delhi on 11/11/09 because the burnt meter was to be checked in front of me. It was otherwise OK except that one output connection.

But when I got the bill (bill no-422327) in November, it showed ARREARS of Rs.2333.98/-, when I asked the customer care cell-I was said it is for the new meter.

My question is when the meter was burnt without any mistake of mine, then why should I have to pay this amount? I am ready to take the old meter after the rectification needed.

Please see that this Rs.2333.98/- is waved off from my next bill.

Thank you.

Madhumita

13a/14a Gopalnagar Extention

Block - P

Najafgarh

New Delhi-110043

Company: BSES Rajdhani
Country: India

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