BSLI
Wrong deduction of 10000/- from A/C no.- 12542121004048

Dear SIr

I Mr Kuntal Paramanik, account holder of your bank, A/C no.- 12542121004048, had gone to withdraw 10000/- from my account on 2/5/09, from SBI ATM-Burdwan Station. But the machine showed "SORRY UNABLE TO PROCESS" TXN NO.- 3259 and I did not recieve the cash. Thereafter I withdrawed 5000/- from my account TXN No.- 3260 wherein I recieved the amount 5000/- from the SBI ATM only. But my account balance showed that a total deduction of 15000/- had occured where I did not recieve the 10000/- amount which I had tried to withdraw just before the transaction of TXN no. - 3260 @ 5000/-.

Then I checked my statement of accounts from the Oriental Bank ATM, where it was showing that the 10000/- amount which I had not recieved has been deducted from my account balance.

Now I want my Money @ 10000/- back in my account which has been wrongly deducted from SBI ATM. I have submitted all the photocopies of the necessary documents of the statements of transactions to the Branch Manager, including the reciept of TXN No.-3259 where the wrong deduction had happened in the Orinetal Bank - Burdwan Branch on 4/5/09. But still now the bank people have neither co-operated me in any way nor have I got back my money. I am feeling very insecured about the money I have kept in my account of your bank. I have waited for for 45 days but nothing has been done from your en. If I dont get back my money by the next 15 days I will be bound to go to RBI and Consumer Forum for help.

I will be highly obliged if you kindly look into this matter and do the needful from your end so that I get back my money as soon as possible.

Regards,

Kuntal Paramanik.

Company: BSLI
Country: India

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