BSNL, Bangalore
Mileading advertisment

I recieved a SMS on my mobile no 9448008127 on 5 Feb that 25% exta talk time is available on recharge of 500, 1000 and 3000 denomanation till 20 feb. Thus amount that should be credited should be 625, 1250, 2500 and 3750. I recharged my moblie on the 13 feb with 1124 recharge coupon but instead of getting 1250 as talk value i got 1125 only. On asking customer care no one was able to anwer my query and i was told that the value recharged is correct. However other schemes for recharge were getting 25 % extra talk value. It appears somebody has wrongly calculated 25% of 1000 and the poor public has to suffer. I would have happily recharged for a different amount to get the benifit of 25 %. Also it is come to light that BSNL is charging extra tax on 1124 recharge and only giving 900 as talk value instead of 1000, while in 564 we get talk value 500, 2241 talk value is 2000 and 3373 talk value is 3000. It is felt that BSNL is fooling the people who are recharging for 1124.

Company: BSNL, Bangalore
Country: India

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