BSNL Broadband
Speed and connection

We applied for a BSNL broadband on 1st May'09.The landline phone was installed on 3rd or fourth day after this. Since then we called them several times then only on the 13th of may they connected the broadband. After that, there is a regular problem with connection. Most of the time, it is unable to connect.

These telecom companies charge us an advance so that they dont fail to get the money for the services they have given, but what about us?

The bill has already come for this month and we have hardly made use of the services. We will have to pay for a service which we were unable to use because of the company. Why should we pay the bill for the days they took in installing our connection and for the days we were unable to connect?

Please help.

Company: BSNL Broadband
Country: India

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