BSNL Broad Band
NOT REFUNDING SECURITY

Hello,

I m a BSNL customer from agra.

I opted for BSNL Dataone Broadband on 14/05.

I paid a amount of Rs.3115 which includes 2 months advance rental, rental security, 2 months modem rent, modem security, service tax, etc...

I was told that i'll get a connection in 10 days only. when i didn't get a connection in 10 days, i forward a complaint to my exchange. They sent me to the head office and there they were giving no response.

I got tired of asking customer support. That's why on 09/06 i gave an application for disconnection of Broadband which was not installed at my home. And i asked for my refund.

And rather of disconnection i got a telephone bill of Rs 400.

I met SDO of my exchange, Commercial officer, AGM, DGM and PRO. They are all useless, they can't take any decision. After so much of work done the AGM prepared a refund memo of Rs. 2615.

And i didn't get my cheque of Rs.2615 yet.

Are BSNL employees corrupt or they dont wont to work.

They smoke and drink in their office. And if someone asks for support, their answer is "DIMAG MAT CHATO".

I even couldn't count how many complaints i forwarded in BSNL.

And result is no where.

Friends dont opt for BSNL, its useless.

Company: BSNL Broad Band
Country: India

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