BSNL Broadband
High amount of broadband bill even with a limited use

Hello sir,

I have taken the bsnl broadband connection in the mid july with the limited 2.5gb download limit plan (500 cplus), and in this plan they said it is free from night 2 am to morning 8 am. And I have used it in a proper n limited way so that it does not cross the download limit but to my shock when I saw the usage it was billed as 4 gb, that means it says I have crossed the limit and I have to pay an extra amount of 4000 rs which we havent used that much and the officials donot respond to it. I am a student and looking at this I am shocked because I cannot pay that huge amount and also I havent used that much. Please look in to the matter and help me because it can happen to anybody again.

Company: BSNL Broadband
Country: India

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