BSNL / Broadband
Ill was too much high

I have get BSNL broadband connection on 21 dec for 750 home unlimited plane .and in jan 31 i appilied for plane change to 250 home plane the officer recieved application and say that the plane was change from feb 1. and then in afternoon they call on my bsnl telephone no.02582-248074 that they were unable to chang my plane because i have take bb on dec so plane cannot change .then in feb the plane is 750 home unlimited .and then in mar they were change plane without notifing me so i had use bb as 750 unlimited plane and in 16 april bill was came with post then i know what the bill is about 49000 so i complaint to bsnl office but they not responding me and told that your plan should change in march as 250 home plane as you given the application on 31 jan .how they can change the plane on my rejected application . please help me and give any idea what to do.

thanking you

Company: BSNL / Broadband
Country: India

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