BSNL Broadband
Connection problem not solved for over a month

I took a broadband connection from BSNL (Calcutta Telephones) one and a half month ago. Though I have applied over 6 month before. But anyway I have got the connection. After that it ran for 15 days, then the original drama started. When I try to connect it is giving a error 678. And it is not connecting. I called there 24 hour help desk (which is usually on IVRS only after 5PM, no one there to take direct calls), and booked the complaint. But one month has past and I am still suffering, no one is bothering to solve the problem. Everyday I try to call the local exchange (669), but no body is there to pick up the phone. Still I know that my bill will come and I have to pay. But the fact is that I have to pay for no service. This is BSNL (Calcutta Telephones).

Company: BSNL Broadband
Country: India

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