BSNL Broadband
Excessive Billing for Internet

Sir,

I have an BSNL Broadband internet connection, no is 033-24940690. My plan is Home 500-Combo, where offers are night unlimited b/w (2 a.m-8 a.m), 1.5GB free b/w (8 a.m-2-a.m).no rental charge, no of free calls 175.total bill should come Rs-562/- per month. Again From 22nd aug - 8th sep my internet connection was faulty, for that I could not use my internet on those days.

But suddenly when I see the online bill presentation for the month August, I could not hold myself, it was Rs/- 73002.00.

I didnot understand any reason behind this bill. As my last month chargable uses were 663.93MB out of 1.5 Gb. Extra call charge is 12. So it should be 562 12=574. So it was a heartbreaking shock for me, now how can I pay this ridiculous bill.

So my request to you plase save me from this problem, otherwise I have to cut the Phone line.& there will be no other option of broadband. It will hamper my studies and Project.

Please sir do the necessary steps.

yours faithfully

Subhasis Roy.

Company: BSNL Broadband
Country: India

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