Bsnl/broadband connection
EXCESS CHARGES ON BROADBAND USAGE

I AM HAVING BSNL TELEPHONE NO:24150221 WITH BROADBAND CONNCTION UNDER PLAN HOME500C WITH 1.5GB FREE USAGE.TILL APRIL, 09 I WAS CHARGED ONLY THE MINIMUM OF RS.500/00 ONLY SERVICE TAX.FROM MAY, 09 TO JULY, 09 I AM GETTING EXCESS CHARGES FOR MY BROADBAND USAGE.IN THE JULY, 09 MONTH FOR THE USAGE OF 79HOURS 45MINUTES AN AMOUNT OF RS.3361/35 IS CHARGED WHICH IS VERY MUCH ON THE HIGHER SIDE.WHEN I APPROACHED THE COMMERCIAL OFFICER OF SAROORNAGAR TELEPHONE EXCHANGE FOR PROPER DETAILS I WAS ADVISED TO SEE THE DETAILS ATbb service.bsnl.in ltd internet dotsoft reports. WHEN I TRIED TO SEE THE DETAILS AT bb service.bsnl.in THE WEB PAGE IS NOT AT ALL OPENING.I AM AT LOSS WHAT TO DO FURTHER EXCEPT TO SURRENDER MY CONNECTION.I HAVE ALSO GIVEN A WRITTEN COMPLAINT ON 18/07/09 FOR WHICH THERE WAS NOT A RESPONSE.FOR KIND INFORMATION AND FURTHER ADVICE PLEASE.SD.K.GANESH.

Company: Bsnl/broadband connection
Country: India

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