BSNL Broad Band Internet
Improper internet facilities

Dear Sir,

Am pramod patil, i have applied for broad band connection in the month of may... Two line man from BSNL have came to our house and gave the landline connection and they ask for 100 RS commission when we rejected to give 100 RS they told we have to give 100 RS or else we will be facing the service problem. From the last four months we are regularly facing the internet problems.we are paying 750Rs per month for home plan and there will be no internet every weekends and during holidays... last satarday the land line was not working and we informed to 1800-424-1600 and 1500 they told they will be attending to it... and again in the evening we gave ring they told we can't do anything it will be ok on thursday after deepavali festival... when i will try to call area manager, he will not pick up the customer call or he will keep switch of the phone... if we tell this to customer service centre 1500 or 1800-424-1600 they will tell we are not responsible to it and you can contact higher authorities... when two line man came to our house we have given filled internet application along with address proof, they told they will submit the application form to the office and you will get the internet connection within one or two weeks... but we waited for one month for internet connection but we didnt get and we went to BSNL office to ask the problem, they told your OB has not yet issued because we didnt give the internet application from and address proof... and i told i have submitted it to the line man..but they told line man has not submitted it to office... when i contacted line man he told he has lost it..and i have informed this to area manager he told to give another application form and he didnt took any action on this matter... he is doing much careless so i request you to take some action... i think our line will be disconnected during holidays by the two line man and if it continues this i dont need your services so please take some serious action with this regards... or if you are also unable to take some action, please inform us we will apply for other services..we are thinking that BSNL is the most fastest and friendly customer services... but i think its not true..

Pramod Patil

Land Line No:080-25234392

Company: BSNL Broad Band Internet
Country: India

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