BSNL broad band service
BSNL broad band not working from the day of installation

As per my application, i got a BSNL Broadband Connection at my residence number 0265-2643630, in the second week of March 09.

Till now i have not been able to use this as an "error message 691" appears as i tend to login.

On my request, the password and login was reset seceral times by your personnel. How ever, the problem persists.

I had made several complaints with 12678 and the contract agent who has provided the support. There is no action so far. I am charged for the BSNL connection which i have never used.

Pls arrange to rectify this problem on priority.

Company: BSNL broad band service
Country: India

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