BSNL Brodband
Internet usage

Hi, Im JAYESH, i applied for this internet and got the connection after 6-7 mths, it was connected on 26th october on day of Diwali, and they edu me that the 1gb data was free, the bill came nextmonth for approx 5000 incl the installation chgs of 1200/- and the telephone bill seperately (not to mention), now i went to the bsnl dept, they said that 1gb is free for one mth, bt since i gt it on 26th, the 1024 mb (which is equal to 1GB) gt divided by 30 days, so the free usage was reduced, i strongly didnt pply - as it was clearly misguiding the statements which was explained to me before, and they anyhow convinced me bt said i was nt in position to pay such a huge amt as i assumed a bill of 250/= per mth bt i got it for 5000..(20 times more.. i cud have used it for 20 mths .. bt since i used it, i dnt want to blame them for that) and as I said i was nt able to pay the bill, they chgd me a late feeof RS.1300... THE bottom line is BSNL has lost the respect it had on me and everybdy faces the same prob, if I cud have been mentioned abt the free usaage wil be divided in mth and wil get that limited amt then i would nt have used it, i was chgd that money only for 4 days, if they intimated me, my next bill would nt bemore than 250 or maybe 500, NT TO MENTION THAT THEY SAID ONLY DOWNLOADS WILL CHG U, BT SURFING WONT (if any, it wil be in KB'S), WHICH IS AGAIN MISLEADING AS I BROWSED VIDEOS AND MOVIS, SO IT WAS SAME AS DOWNLOADS... this i the story, SIR i request if u can bring a justice, il be waiting for that, i could have lodged a complaiant bt i dnt have time nor patience for that, if nt, it doesnt make a difference anyway, sombdy elsemay suffer next time, happy new yr by the way...

Company: BSNL Brodband
Country: India

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