BSNL
Poor customer handling

Sir,

I am facing problem to use my land phone as well as broadband services since last August. I has become a weekly schedule to have no dial tone and broadband service and then booking for fault and having it done after two or three days. Sir we pay bill for the whole month but can use it of only half. More over telecom is considered as one of the essential services, but most of the time we remain detached from it.

I have informed the SDE of my local exchange for several times, but hardly got a permanent solution. I would like to request you to do the needful as early as possible.

Thank you,

Regards,

Mohan Lal Pal.

Rajgunge, Banipur,

Howrah, W.B.

Pin-711304

Ph-(033) 26792036

Exchange- Sankrail.

Mobile-09836916197

Company: BSNL
Country: India

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