BSNL
Activation of GPRS facility on my prepaid mobile

Hi,

I had sent a request - "GPRSPRE" to 53733 as per instrcutions on the BSNL site on 22/1. I got a receipt msg asking me to wait for confirmation msg. It didn't come till today - 06 Feb. I called up the customer service 09400024365 and told them about my problem. They asked me to send the GPRSPRE msg again. I did that and this time, I didnt get the recipt msg either, eventhough, the SMS was sent. The customer service is of being no help at all in this matter and they keep repeating the same - "Sir, please send the GPRSPRE msg.."

End result: GPRS still not activated

I am using an ASUS P527 Windows mobile phone. I wonder when this issue will be resolved!

Company: BSNL
Country: India

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