BSNL
Promotional offer to govt. employees

Sub- Not giving the promotional Offer for the government employees on BSNL broadband connection (Tel no.0471 2374848)

Sir,

I submitted an application to BSNL on 20th January for availing the promotional offer for the government employees on BSNL broadband connection. I expected a reduction of 20% on broad band charges from the month of January onwards. But I received the January 09 bill from BSNL without any deduction of 20%. The due date for payment is mentioned as 25th of February. My telephone no is 0471 2374848. In the same month of January, my colleague at office, Mr. M. Manohar, also applied for the promotional offer to the BSNL office in Nagercoil. He has got the reduction of charges in the bill from January onwards. His telephone no. is 04652 274871.

I would like to point out here that the broadband charge is not calculated on daily basis but on monthly basis and hence no question arises of the offer being applicable with special reference to the date of the month. Since I submitted the request in the month of January and the bill for January is prepared only in February, my claim may be considered valid from the month of January itself, as was done by BSNL Nagercoil in my colleague’s case.

I request you that my just rights as a consumer be protected and that the reduction of 20% on broadband charges may be considered applicable in the bill from the month of January itself. I hope you will consider the matter and do the needful.

Thank you.

Yours sincerely,

P. ANUVARDEEN

Bybu Bhavan, No. RRWA -74,

Ranni Lane, Peroorkada, TVM-695005

tel mobile 9446212414

Company: BSNL
Country: India

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