BSNL
Billing information not given and rude behaviour by the staff

Hi

I was given a high bill for my cellone mobile last month (almost double of what I get every month) But when I tried to complain and asked them to verify my bill they staff were very rude and I was told that there simply cannot be any mistake in the calculation and to get a detailed billI need to go through a procedure which extends till the next working day! Other than this he used bad language and physical violence to drive me away. It is disgusting that BSNL works like this ignoring all the competition from all other private companies. The only reason it survives is simply becos it is the cheapest. Otherwise with this kind of attitude of the employees noone would like to use BSNL

Company: BSNL
Country: India

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