BSNL
Poor performance

Jyotsna
03-10-2009
295

To

The GM,

Bhubaneswar Telecom District.

i've been trying to get my internet/broadband restored (i kept it disconnected for three months as i was going out of country).after almost two weeks of strugle they gave the connection but since then; more than month I've been facing a very poor, faulty and ineffective connectivity. It gets disconnected every other minute, some time it lasts for max. 5/10 mins. Then you have to reconnect to face the same problem.

I'm being tortured by your the babu giri of your organization, the false promises your people make everyday and the harassing system.

I have no other way to move. I dont think its useful to go with RTI to ask you. Because I've requested, pleaded and did every kind of effort to get the notice of your team. But all that failed and what I got is only false assurances, and the RTI also will bring the same result.

I'm posting the issue to 'the consumer forum, govt. of india- jago grahak jago' An Addl. Sec. of the union govt. will talk to you on my behalf.

And here at the same time my legal advisor will communicate through the consumer suit. And me and my husband who is also a renowned literary figure will follow the proceedings through local/national as well as international forum. This is what i hate as it'll ruin not only the image of bsnl but my state my country. But what I hate further is being humiliated by a filthy system.

With best regards,

Jyotsnamayi Rout.

Consumer No.

170523025