BSNL
Non-connection inspite of several reminders

Dear Sir,

I live in SKC-701, Shipra Krishna Vista, Indirapuram. On 02.02.09, bsnl personnel had put up a kiosk within our society where they were accepting applications for new connections which were promised within one week. I applied for a bsnl line (application no. N237240 dated 02.02.09) by paying Rs. 100.00 and got a receipt for it. At the end of the first week, I contacted the Sdo of this area at 09412774544 and was informed that their was some problem with installing cable to "C" block and it would be rectified in another week's time. After another week, when I rang up the Sdo, he said that a phone no. has been allotted (0120-2651664) and to contact Mr Shripal, the linesman at 0120-2906700. Mr. SHripal on cantacting told me that no order has been received by him, but he was willing to give a connection (presumably for monetary cosideration) if I want him to. I contacted the Sdo again, who wanted to know the N No.(237240) which was duly given to him. Again he confirmed that the order has been passed and the linesman should be contacted. Mr Shripal was again contacted and his excuse this time was that no line has been provided to "C" block and so he cannot provide a phone connection.

It finally dawned on me that I am running in circles and unless there is a godfather who can pressurize these "Government servants" or I am willing to part with Ghoos, I am unlikely to get a bsnl line. I therefore request the company to stop showing rosy ads on TV etc. and just let us law-abiding citizens continue with our lives. I will be happy if Rs. 100.00 can be refunded or else I will think it is a donation to welfare of our govt. servants.

Company: BSNL
Country: India

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