BSNL
Excess Billing Amount

I have received BSNL monthly Bill for the month of February'09. I surprised that the billing amount is around 2130 Rs. Because my Broad Band connection was not working from last week of January'09.My scheme is Home Plan 500 for Broad band.

Consumer No: 2016000038358164

Exchange Code: PAKNR

Bill No: C0303200928738132

The details of the billing is as follows.

Fixed Monthly : 120 Rs

Call Charges : 398 Rs

Depit Charges : 1384 Rs

Tax : 228 Rs

Total : 2130.

How i can approach this problem. Please suggest suitable remedies.

Company: BSNL
Country: India

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