BSNL
BROADBANK INSTALLATION CHARGES LEVIED DOUBLY

I am having Internet connection-broadband. It continued with my landline phone-01675223924 upto Nov.2007.. Thereafter I had to surrender the same for some period. At the time of first installation, I was charged for Modem as well as installation. Now when I got it restarted in the month of February, I was astonished to see that I have been again levied Installation charges of 500/-. On taking up the matter with BSNL oofice Dhuri, I was directed to talk to JTO on duty, who in turn just said that as per BSNL policy, we have to levy these charges again. While at the time first installation and afterwards its surrender, I was asked that you have to retain the modem and you can get it restarted any time without any installation charges. As there is no satisfactory reply from the local authorities so this complaint.

J.K.DHIR

e-mail id-jkdhir09@gmail.com

Company: BSNL
Country: India

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