BSNL
Mismatch in plan while log on and they actualy provide to me

Respected Sir/madam, I am requset them to provide me 500C.But when i logging in the userid they gave, i saw it's showing Start up 250. While i am asking with customer care, they told i am still in 500c plan and they told don, t bather about that and all. When i crossed 1 GB usage, i got automated mail to my email. so i went to my exchange, not getting proper answer and they told to contact 1500 again.

I attached the images of my account information, request you to do solve this issue.

you can see from the document i sent that i am charging for night free usage (in complaint 3.Jpeg)

Company: BSNL
Country: India

  <     >