BSNL
Short Amt received on recharge

I had used the online option to recharge / top up my prepaid connection. As per detail available in the bsnl website to recharge the amount of 110.00 the talk value would be 100.00 for one month validity. And I used the same option and transfer the amount through net banking of My ICICI bank account on dtd 18/05 vide their narration - BIL/000103753277/Recharge/... But after payment of rupees 110 I got only 30 rupees credited into my bsnl prepaid connection instead of rupees 100.00. for this i contact the customer care services of the bsnl but every time they ask me that the balance amount will be deposit into your bnsl account within 24 hours. As today is 11th of the june and it has been passed 23 days from the transfer of the funds to bsnl but 24 hours of customer care of bsnl not yet come. So please guide what I do. it is not the matter of rupees 70 but matter of committment.

Company: BSNL
Country: India

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