BSNL
Ill related

I HAVE LOST ALL THE ENERGY PHYSICALLY AND MENTALLY REGARDING MY TELEPHONE NO.25827570.

I AM HIGHLIGHTING THE ENTIRE EPISODE IN JIST FOR YOUR CONVENEANCE:

• IN OCT.2006 I WAS OFFERED A FREE PHONE (2502-2274) ALONG WITH MY EXISTING PH.25827570 TO SHIFT MY BROAD BAND TO NEW NO.(2502-2274).

• THEN ONWARD I DID NOT RECEIVED TELEPHONE BILL FOR SIX MONTHS DESPITE MY REPEATED REQUEST.

• SENT LETTER DATED 03-04 CLEARLY STATING MY DESIRE TO PAY BILL.

• FINALLY RECEIVE BILL AMOUNTING RS.22266/-

• AS THE BILL WAS TOO HIGH I WENT TO BARRACKPORE I ASKED FOR INSTALLMENT-WHICH I GOT AND I ALMOST PAID THE DUE AMOUNT.

• I THE MEANTIME BY PAYING THE INSTALLMENT I ASKED FOR A CHANGE IN PLAN FROM 3000 MONTHLY TO 1200 MONTHLY TO PAY UP THE BILL.

• THOUGH I WAS USING THE BROADBAND WITHIN ACCEPTABLE LIMIT BUT I CONTINUE TO GET BILL AS PER 3000 MONTHLY PLAN.

• ALL MY REPEATED REQUEST WAS IN VAIN IN BOTH THE EXCHANGES 1) KALYANI TELEPHONE 2) BARRACKPORE TELEPHONE (CHIRAMORE).

• SENT MANY A FAX TO YOUR OFFICE REPEATEDLY TO SORT OUT THE PROBLEM.

• ALSO SENT FAX DATED 01-08-07 TO STOP BROADBAND SERVICE TO DGM BROADBAND TILL SETTLEMENT OF BILL.

• I SOLD ALL MY COMPUTERS AND OTHERS RUNNING HUGE LOSS.

• BUT STILL CONTINUE TO RECEIVE BILLS DESPITE MY CLOSURE OF BUSINESS FROM JULY.

I HAVE MADE THEREAFTER MANY APPROACHES TO THE KALYANI TELEPHONE EXCHANGE AND TALKED TO MANY A/C OFFICERS, THEY ALL PROMISE TO CLOSE THIS CASE BUT NONE OF THEM MADE SINCERE EFFORT TO DO THE FAVOUR TO ME AND AS SUCH THE BILL CONTINUE TO COME TILL DATE.

RAHUL KR. SINGH

(FOUR CONCEPT)

KALYANI, NADIA,

741235.WEST BENGAL

Company: BSNL
Country: India

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