BSNL
Poor services after providing a new connection

My self Rakesh Kumar, vill. Kot, p.o. Tihra, Teh. Sarkaghat, Distt. Mandi (H.P.). tel. no. 01905-278167.

i requested for a new connection of landline no.of BSNL at Tihra sub-branch. They provide me no. as given above. There were no. new sets at that time so they provide me a second hand set as saying that when new se3ts will be there they vill change it. After some days i got some faults in that set so i change that set with another. i have this no. from a last year. but up to date they does not proide me a new one set. If i asked them then a service man said that he can not help me if i persist a problem i should have to disconnect and refund my security. Is it a way of talk by him to a customer. He always saying wrong to customer noted so many tine. Please take an appropriate action about my complaint. These days due to some mishappening about 150 landline disconnected. I again going to that sub- branch. but again that serviceman said that he cant help me. so i complaint here regarding that mishappening and nature of that serviceman.

Please do right as it should be.

Company: BSNL
Country: India

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